Refund policy

ALL Products are NON-REFUNDABLE.
CLAIMS MUST BE MADE WITHIN 24 HOURS OF DELIVERY. Contact our office immediately via email with your order number in the subject line at marketing@nataliesarabella.com
*You MUST provide pictures of the damaged package and the broken ornament.

Additional non-returnable items:
Gift cards

Please do not send your purchase back to the manufacturer.

Sale items (if applicable)
Unfortunately sale items cannot be refunded.

Exchanges (if applicable)
NO EXCHANGES

Shipping & Handling
Shipping & Handling costs are non-refundable.